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Now, all I know about installing these CableCARDs is that the Comcast guy plugs them into my TiVo, reads some numbers over the phone to headquarters to activate the cards, and we're good to go. However, even this simple act proves too much.
They are coming back tomorrow to try again. Round 2. If I wasn't off work all week, I'd be pissed off. Let's see what happens tomorrow....
1 comment:
I apologize for the trouble.
I work for Comcast and I would like to make sure that this is taken care of for you.
If it is not so much of a trouble, will you please provide the account information so I can look into this?
Thanks in advance for allowing me to assist.
Mark Casem
Comcast Corp.
National Customer Operations
We_can_help@cable.comcast.com
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